This Privacy Policy (“Policy”) explains how The Therapy Suite (“we”, “us”, “our”) collects, uses, and protects the personal information you provide when visiting or using The Therapy Suite website (“website”, “service”).

We may update this Policy from time to time. Any changes will be posted on this page. We encourage you to review this Policy regularly to ensure you remain informed about how we protect your data.

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What Data We Collect

When you visit our website, we may collect the following information:

• Your IP address

• Contact details such as your name and email address (if voluntarily provided)

• Information about your interests and preferences

• Data related to your behaviour on our website (e.g., pages visited, time spent, interactions)

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Why We Collect Your Data

We collect your information to:

• Better understand your needs and improve our services

• Enhance user experience on our website

• Send promotional emails we believe may be of interest (only with your consent)

• Contact you for surveys, feedback, or research (only with your consent)

• Personalise the website according to your preferences and online behaviour

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Safeguarding and Securing Your Data

The Therapy Suite is committed to keeping your information secure and confidential.

We take all reasonable steps to prevent:

• Data theft

• Unauthorised access

• Unlawful disclosure

We utilise up-to-date technologies, security measures, and software tools to protect all information collected online.

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Our Cookie Policy

By using our website, you may agree to our use of cookies. Cookies allow us to analyse website traffic and understand which pages you find helpful.

Cookies enable us to:

• Customise the website to your needs

• Conduct statistical analysis

• Improve user experience

Once data has been used for analytics, it is removed from our systems.

Cookies do not give us access to your computer or any information you have not explicitly chosen to share.

You can disable cookies at any time through your browser settings. Below are links to cookie-management instructions for major browsers:

• Google Chrome: https://support.google.com/accounts/answer/61416

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

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Links to Other Websites

Our website may contain links to external websites.
Once you leave our site, we no longer have control over how your data is handled.
Your visit to any external website is not governed by this Policy. We encourage you to review the privacy policies of any website you access through our links.

Restricting the Collection of Your Personal Data

You may choose to restrict the collection or use of your personal data by:

• Leaving optional information fields blank when completing forms

• Opting out of marketing or communications when such options are provided

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If you have previously consented to sharing your information with us, you may withdraw your consent at any time by emailing info@therapysuite.com.au

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Confidentiality and Third-Party Access

The Therapy Suite will not sell, lease, or distribute your personal information to third parties without your permission, unless required by law.

All client information shared with our consultants is treated with strict confidentiality.
All external contractors, consultants, and employees are required to sign binding confidentiality agreements that prohibit the disclosure, sharing, or misuse of client information. Violations of these agreements may result in legal action.

Your personal data will only be used to send promotional or informational materials if you have explicitly agreed to this.

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Contact Us

If you have any questions regarding this Privacy Policy or wish to update or remove your personal information, please contact: info@therapysuite.com.au